Hotel Sakura Gold by Maps Group
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FAQ

Hotel

1 Is a deposit required at check-in?

Yes, a deposit is required at check-in, which can be paid by credit card or cash.

2 Can I modify my reservation after booking?

Yes, you can modify your reservation based on availability. Please contact our reservations team for assistance.

3 What forms of payment do you accept?

We accept all major credit cards, debit cards, and cash payments.

4 What is your cancellation policy?

Our cancellation policy varies depending on the room rate selected. Please refer to your booking confirmation for details.

5 Do you provide business services?

Yes, we offer fax, photocopying, and other business services upon request.

6 Can I host an event or wedding at the hotel?

Yes, our banquet hall can accommodate up to 450 guests and is ideal for weddings, corporate events, and special occasions.

Services

1 Do you provide business services?

Yes, we offer fax, photocopying, and other business services upon request.

2 Can I host an event or wedding at the hotel?

Yes, our banquet hall can accommodate up to 450 guests and is ideal for weddings, corporate events, and special occasions.

3 Do you have conference rooms available?

Yes, we offer fully equipped conference rooms suitable for meetings and seminars.

4 Are there any special amenities in the Premium Suite Rooms?

Yes, our Premium Suite Rooms feature a private Jacuzzi, separate living and bedroom areas, and two TVs.

5 Do you provide room service?

Yes, 24-hour room service is available for your convenience.

6 Is there a fitness center at the hotel?

Yes, our state-of-the-art fitness center is available for all guests.

Terms and conditions

1 Is a deposit required at check-in?

Yes, a deposit is required at check-in, which can be paid by credit card or cash.

2 Can I modify my reservation after booking?

Yes, you can modify your reservation based on availability. Please contact our reservations team for assistance.

3 What forms of payment do you accept?

We accept all major credit cards, debit cards, and cash payments.

4 What is your cancellation policy?

Our cancellation policy varies depending on the room rate selected. Please refer to your booking confirmation for details.

5 What time is check-in and check-out?

Check-in is at 2:00 PM, and check-out is at 12:00 PM.

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